Collections Representative

Full-time

Our client, who runs a modeling agency in Australia is seeking a dedicated person to assist in collecting and recovery of outstanding payments from their customers, processing refunds and cancellations and other general administrative tasks to support the broader team.

Collections Representative

What You'll Do

  • Communicating with customers via phone, email or SMS, negotiating payment plans, and enacting payment plans that will reduce outstanding payments. 
  • Keep track of assigned accounts to identify outstanding debts.
  • Investigate and resolve discrepancies in payments or accounts.
  • Processing refunds and cancellations.
  • Responding to email, social and SMS enquiries.
  • General administrative support.

What we're looking for

Relevant experience in sales, customer service, or telemarketing.
Previous debt collection experience will be advantageous.
Negotiation and conflict resolution skills.
Speaking and listening skills.
Multi-tasking and time management skills.
Prioritization skills.
Ability to work independently.
Attention to detail.

Employment Requirements

  • PSA Birth Certificate
  • Transcript of Records / Diploma
  • NBI Clearance
  • SSS
  • Pag-IBIG
  • PhilHealth Membership
  • BIR ITR / 2316 if applicable
  • COE from the previous company if possible
  • Cedula 2022
01
PSA Birth
Certificate
02
Transcript of Records /
Diploma
03
NBI Clearance
04
SSS
05
Pag-IBIG
06
PhilHealth Membership
07
BIR ITR / 2316 if applicable
08
COE from the previous company if possible
09
Cedula 2022

Why Work With Us

8-hour Shift
Dayshift
Friendly, Fun,
Loving Team
Approachable
Management
Social Recognition
Competitive Salary
Comfortable Work
Environment
Yabang Free
Zone
Friendly Australian Owner
Friendly
Australian Owners

Benefits

  • Leave Credits: Vacation Leave & Sick Leave
  • Expanded Maternity leave up to 120 days
  • Expanded Paternity leave up to 14 days
  • Company / Client Birthday Gifts
  • Client Anniversary Gifts
  • Christmas Gift
  • Employee of the Month (EOTM) Gift
  • EOTM Incentive Leave
  • Birthday Leave Perks
  • Virtual and On site Company Activities and Events
  • Company sponsored training, upskilling and certification