Testimonials
Little Big Dairy Co.
2830 Dubbo, NSW, Australia
Emma Elliot
We have worked with Ben and his team for nearly 2 years now. Highly skeptical at first, but ever frustrated by local candidates in the office we reached out to Yoonet.
Our need was for competent friendly and respectful teammates, who would have exceptional attention to detail with our data entry. Applying customer payments proficiently was our primary initial need, we were not looking to save money but rather to do the job well. We have a strong culture of systemising our roles and tasks, and this aided in transferring responsibility to our colleagues in the Philippines via Yoonet.
The onboarding was simple and we found that with a commitment from our local team to training, giving feedback and revision of step by step instructions it has been a huge success. Our Yoonet team now help with data entry, printing to our office, repetitive tasks like filing in our online database, emailing customers statements and general queries, placing orders into our systems, populating reports, and even texting with our customers!
Our Yoonet team help coordinate customer needs via WhatsApp and communicate with our internal team and truck drivers on a daily basis. They are always cheerful and respectful and genuinely are a joy to work with. They take feedback well and we are so thankful for their contribution to the success of our company.
We unreservedly recommend Yoonet, with our only stipulation being that companies must have a commitment to clear communication and the development of systems to facilitate the transfer of tasks to their Yoonet team.
The Print Room
Dunedin 9012, New Zealand
Chris Brun
We’ll be honest—before working with Yoonet, our attempts at hiringvirtual assistants (VAs) hadn’t gone too well. We tried hiring directly,but it was a bit of a disaster. The process felt clunky, our systems weren’t set up properly, communication was a struggle, and in the end, it just wasn’t working. We got so frustrated that we scrapped the idea entirely and brought everything back in-house.
Fast forward to now, and we have four incredible VAs who have becomean essential part of our team—all thanks to Yoonet.
From the start, Yoonet took a completely different approach. They didn’t just find us a VA and wish us luck. They took the time to really understand our business—what we do, how we operate, and where we needed support. They helped document our processes, set up better systems, and introduced new tools to make everything run smoothly.
Here’s what made the difference:
- Top-notch VAs – The people they’ve placed with us are quick learners and have become integral team members in no time.
- Smooth onboarding – No headaches, no confusion—just a seamless process from day one.
- Increased efficiency – We’re now way more organised than before, and that’s reflected in how we serve our customers.
- Scalability – Instead of constantly hiring locally (which can be costly and time-consuming), we now have a scalable solution for growth.
- Industry expertise – The Yoonet team has worked with so many different businesses, so they bring a wealth of knowledge on technology, software, and systems that we wouldn’t have discovered on our own.
The Impact
Since working with Yoonet, we’ve transformed how we operate. Our team is running smoother, our customers get faster responses, and our overall service has improved. What felt like an impossible task before—finding and managing great VAs—has now become one of the best decisions we’ve made.
If you’re on the fence about offshoring, Yoonet makes it easy. No more trial and error, no more wasted time—just solid, reliable support that helps your business grow.
Would we recommend them? 100%.
