The questions everyone asks
before they start.

The sweet spot is when you are spending ten or more hours a week on work that does not need you personally, you have at least some documented processes, and you have a budget of roughly AUD 1,500 to 3,000 a month. If you are not there yet, we will tell you, and help you understand what needs to happen first.

Between AUD 1,500 and 3,000 a month for most roles, depending on complexity and experience. That is a fully loaded figure: salary, all mandated Philippine benefits, a desk in our secured Balanga office, IT and security, and the local leadership that supports your person. What we quote is what you pay. No setup fees, no recruitment fees.

Typically two to six weeks from the first conversation to your team member working. The timeline depends on your readiness, the complexity of the role, and our current talent availability. We will not rush the match to make a sale.

No. We operate month to month. We are confident enough in our service not to lock people in, and our retention speaks for itself: 89.29% across the whole operation.

Employed by Yoonet. Every team member is a full employee of our incorporated Philippine entity, with proper contracts, paid leave, 13th month pay, SSS, PhilHealth and Pag-IBIG. This is not a freelance marketplace.

From our secured office in Balanga City, Bataan. No remote work for client facing roles. CCTV, biometric access, disabled USB ports, a firewall protected network, and two factor authentication on every client system.

We manage all leave and can arrange backup coverage for extended absences. Your operations do not stop because someone needs a day off, and you get a Philippine holiday calendar at the start of each year so nothing surprises you.

Australian dollars for Australian clients and New Zealand dollars for New Zealand clients, monthly in advance. Exchange rate risk sits with us, not with you: your monthly figure stays the same regardless of currency movement.

Through a provider that trains for it deliberately. Cliniko fluency is part of the role at Yoonet: our practice admin people work in it daily across bookings, waitlists, treatment notes, invoicing and recalls, and we have built apps published in the Cliniko ecosystem. You interview and choose your person, so you can test that fluency on the first call.

Yes. Booking and waitlist management, appointment reminders, recall and review campaigns, and patient communication are the core of the role. Your team member works your practice hours, in your systems, under your access controls, so patients simply experience a consistent front desk.

It is when the provider treats privacy as a clinical duty. Our people work only from our secured Balanga office: CCTV, biometric access, disabled USB ports and a firewall protected network, with two factor authentication on every practice system. Patient data stays in your systems; nothing is stored on our side.

Between AUD 1,500 and 3,000 a month, fully loaded, depending on experience and the scope of the role. That covers salary, all mandated Philippine benefits, the secured office, IT and the local team leadership. Compare that with AUD 65,000 or more a year all in for the equivalent local hire.

That is our Clinic Admin service: practice admin people who arrive already trained in clinical workflows, with the management layer included. It suits practices that want the outcome without directing the day to day work themselves.

Yes. Around a third of everything Yoonet does is allied health practice support, across podiatry, physiotherapy, exercise physiology and similar clinics in Australia and New Zealand. The workflows differ less than people expect; the privacy posture and software fluency carry across.