

One company. Multiple solutions. All focused on making outsourcing work.
Over 15 years, we've learned that successful outsourcing isn't just about recruiting people. It's about having the right systems, the right support, and the right level of specialisation at every stage.

Yoonet
Full service BPO for Australian and New Zealand businesses
Our flagship offering. Dedicated, office-based virtual assistants in the Philippines who become genuine extensions of your team. Not freelancers. Not contractors. Properly employed, properly managed, properly looked after.
Yoonet serves businesses across every industry, from professional services and trades to retail, agriculture, and healthcare. If your business has administrative work that's consuming too much of your time or costing too much to fill locally, we can help.
What's included
Fully compliant incorporated entity
Regional office positioning
End-to-end recruitment
Dedicated office environment
Philippines-based management
NZ/AU management oversight
Real-time productivity platform
Clinic Admin
The premium allied health solution
For allied health practices that want a turnkey admin solution, not just a person. Clinic Admin is our dedicated division serving podiatry, physiotherapy, and exercise physiology practices across Australia.
Your VAs come pre-trained in Cliniko with proven clinical workflows deployed from day one. The team includes nursing qualified staff who understand clinical context. Bespoke onboarding is built around your specific practice type.
Clinic Admin sits on Yoonet's compliance, infrastructure, and management framework. Fifteen years of BPO experience underpinning a solution built specifically for your industry.
What's included
Pre-trained in Cliniko
Nursing qualified staff
Proven clinical workflows
Bespoke practice onboarding
Yoonet compliance & infrastructure
Podiatry, physio & EP specialists

Outer Edge
Clarity before complexity
Born from over a decade of operational consulting through Spoke Consultancy, Outer Edge is our Ōtepoti-based consultancy helping scale-hungry SMEs find clarity, build systems, and grow with purpose. We work with medium-sized businesses across New Zealand implementing systems, AI, and automation that actually stick.
Our approach starts with understanding, not selling. We map your operations, identify the friction, then build a sequenced roadmap from consultancy through systems, technology, UX, AI, and offshoring. Sustainable change doesn't come from bolting on solutions — it comes from getting the foundations right first.
Once your systems are dialled in, Yoonet handles the talent and ongoing support. One ecosystem, end to end.
What we do
Strategic operations consulting
Systems mapping & workflow design
AI & automation implementation
Technology platform integration
Digital journey & UX design
Offshoring readiness & handoff

Ecosystem
Solutions that stack
These aren't separate companies competing for your attention. They're an ecosystem designed to support you at whatever stage you're at. There's no wrong entry point.

Infrastructure, compliance, and reputation to take you further
Specialised training and privacy protocols for allied health

Specialised consultancy for scale-hungry SMEs

How do you think
we can help?
Explore our frequently asked questions or jump on a call. We'd love to meet you soon.

