Yoonet

One company. Multiple solutions. All focused on making outsourcing work.

Over 15 years, we've learned that successful outsourcing isn't just about recruiting people. It's about having the right systems, the right support, and the right level of specialisation at every stage.

Flagship
Yoonet logo

Yoonet

Full service BPO for Australian and New Zealand businesses

Our flagship offering. Dedicated, office-based virtual assistants in the Philippines who become genuine extensions of your team. Not freelancers. Not contractors. Properly employed, properly managed, properly looked after.

Yoonet serves businesses across every industry, from professional services and trades to retail, agriculture, and healthcare. If your business has administrative work that's consuming too much of your time or costing too much to fill locally, we can help.

What's included

Fully compliant incorporated entity

Regional office positioning

End-to-end recruitment

Dedicated office environment

Philippines-based management

NZ/AU management oversight

Real-time productivity platform

Allied Health
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Clinic Admin

The premium allied health solution

For allied health practices that want a turnkey admin solution, not just a person. Clinic Admin is our dedicated division serving podiatry, physiotherapy, and exercise physiology practices across Australia.

Your VAs come pre-trained in Cliniko with proven clinical workflows deployed from day one. The team includes nursing qualified staff who understand clinical context. Bespoke onboarding is built around your specific practice type.

Clinic Admin sits on Yoonet's compliance, infrastructure, and management framework. Fifteen years of BPO experience underpinning a solution built specifically for your industry.

What's included

Pre-trained in Cliniko

Nursing qualified staff

Proven clinical workflows

Bespoke practice onboarding

Yoonet compliance & infrastructure

Podiatry, physio & EP specialists

Consultancy
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Outer Edge

Clarity before complexity

Born from over a decade of operational consulting through Spoke Consultancy, Outer Edge is our Ōtepoti-based consultancy helping scale-hungry SMEs find clarity, build systems, and grow with purpose. We work with medium-sized businesses across New Zealand implementing systems, AI, and automation that actually stick.

Our approach starts with understanding, not selling. We map your operations, identify the friction, then build a sequenced roadmap from consultancy through systems, technology, UX, AI, and offshoring. Sustainable change doesn't come from bolting on solutions — it comes from getting the foundations right first.

Once your systems are dialled in, Yoonet handles the talent and ongoing support. One ecosystem, end to end.

What we do

Strategic operations consulting

Systems mapping & workflow design

AI & automation implementation

Technology platform integration

Digital journey & UX design

Offshoring readiness & handoff

Three Yoonet team members smiling and having fun at the office

Ecosystem

Solutions that stack

These aren't separate companies competing for your attention. They're an ecosystem designed to support you at whatever stage you're at. There's no wrong entry point.

Yoonet logo

Infrastructure, compliance, and reputation to take you further

Clinic Admin logo

Specialised training and privacy protocols for allied health

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Specialised consultancy for scale-hungry SMEs

Yoonet team celebrating together around a laptop

How do you think
we can help?

Explore our frequently asked questions or jump on a call. We'd love to meet you soon.